Contact
Talk to a person
We answer every email within two working days, usually much sooner.
Something went wrong during a test
Tell us which test and roughly when. If the fault was on our side we will reset that test for you at no cost.
You think a question or explanation is wrong
Send the question and what you think the answer should be. We check every report, and we would rather hear it than have it sit there wrong.
Refunds and billing
Email from the address on your account and say which package you bought. Our refund policy is on its own page.
Anything before you buy
Ask. We would rather answer a question than take money from someone the product does not suit.
Looking for an answer right now? Most questions are covered in the FAQ.